Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Orders are processed within 2–4 business days, excluding weekends and holidays. Processing time is separate from the estimated shipping time shown at checkout.

You will receive a confirmation email after placing your order and a shipping-confirmation email with tracking information once your order has shipped.

SHIPPING RATES AND ESTIMATED DELIVERY

We currently ship within the United States.

  • Standard Shipping: $8.00; estimated delivery within 3–5 business days after processing

  • Express Shipping: $15.00; estimated delivery within 1–2 business days after processing, where available

  • Free Standard Shipping: Available on orders of $100 or more after discounts and before taxes

Delivery estimates are not guarantees. Carrier delays, severe weather, holidays, high order volume, and other circumstances outside our control may affect delivery.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your address carefully before submitting your order.

If you notice an error, contact us immediately at triciamitchllc@gmail.com. We cannot guarantee that an address can be changed after an order has entered processing or shipped.

Tricia Mitch is not responsible for orders delayed, returned, or lost because of an incorrect or incomplete address supplied by the customer. Additional shipping charges may apply if an order must be shipped again.

TRACKING AND DELIVERY

Once your order ships, tracking information will be sent to the email address provided at checkout. Tracking updates are controlled by the shipping carrier and may take time to appear.

If tracking shows that your package was delivered but you cannot locate it, please check around the delivery location, ask members of your household or neighbors, and contact the carrier. If you still need assistance, email us at triciamitchllc@gmail.com.

DAMAGED OR INCORRECT ORDERS

Please inspect your order when it arrives. If your order is damaged, defective, or incorrect, contact us within 3 days of delivery at triciamitchllc@gmail.com. Include your order number and clear photographs of the product and shipping packaging so we can evaluate the issue and make it right.

SHIPPING RESTRICTIONS

Certain products may be subject to carrier restrictions and may not qualify for express or air transportation. Available shipping options will be displayed at checkout.

INTERNATIONAL SHIPPING

We do not currently offer international shipping.

CONTACT

For questions regarding shipping or delivery, contact us at triciamitchllc@gmail.com.